Hetzner Cloud Services Review

Hetzner Cloud Services Review
Photo by NASA / Unsplash

Hetzner Online GmbH, headquartered in Germany, is a prominent cloud service provider known for its cost-effective and high-performance hosting solutions. Founded in 1997, Hetzner has built a solid reputation for offering a wide range of services, including dedicated servers, virtual private servers (VPS), and cloud hosting. This review delves into the key features, pricing, performance, and customer support of Hetzner's cloud services to help you decide if it’s the right choice for your needs.

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Update, 29th of September 2024: Hetzner just made their S3 like object storage available for BETA testing. We got access and will soon update the article with our findings.

Key Features of the Hetzner cloud

Performance and Reliability

Hetzner is renowned for its robust infrastructure, which ensures high performance and reliability. Their data centers are equipped with the latest hardware and located in Germany, Finland, United States and just added Singapore, ensuring low latency and high-speed connectivity across Europe and beyond. Hetzner boasts an impressive uptime record, making it a dependable choice for businesses of all sizes.

Scalability

One of the standout features of Hetzner's cloud services is their scalability. Whether you're a small startup or a large enterprise, Hetzner offers flexible plans that can easily scale to meet your growing demands. Their cloud servers can be upgraded or downgraded effortlessly, ensuring you only pay for what you need.

Affordability

Hetzner is highly competitive when it comes to pricing. They offer some of the most affordable cloud hosting solutions in the market without compromising on quality. Their transparent pricing model is straightforward, with no hidden fees, making it easy for businesses to budget their hosting expenses.

Comprehensive Control Panel

Hetzner provides an intuitive and user-friendly control panel that simplifies server management. From deploying new instances to monitoring performance and managing backups, the control panel offers a comprehensive set of tools that cater to both beginners and advanced users.

A screenshot of the Hetzner cloud control panel
A screenshot of the Hetzner cloud control panel showing the graph section of a server

Security

Security is a top priority for Hetzner. They employ state-of-the-art security measures, including DDoS protection, firewalls, and regular security audits, to safeguard your data. Additionally, their data centers comply with strict European data protection regulations, ensuring your information is handled with the utmost care.

Pricing

Hetzner's pricing is one of its most attractive aspects. They offer a variety of plans to suit different needs, starting from as low as €2.96 per month for a basic VPS. Their cloud instances are also competitively priced, with various configurations available to match your specific requirements. For businesses looking for dedicated resources, Hetzner’s dedicated server plans offer excellent value for money.

Performance

In terms of performance, Hetzner delivers exceptional speed and reliability. Their servers are equipped with the latest Intel and AMD processors, fast SSD storage, and high-speed network connections. During our tests, Hetzner consistently provided fast response times and handled high traffic loads without any issues. Their infrastructure is optimized for both general-purpose workloads and high-performance computing tasks.

Customer Support

Hetzner offers a range of support options to assist their customers. Their comprehensive online documentation and community forums are great resources for self-help. For more personalized assistance, Hetzner provides email and phone support. While their support team is knowledgeable and helpful, it is worth noting that their response times can vary, especially during peak hours.

Pros and Cons

Pros:

  • Competitive pricing
  • High performance and reliability
  • Flexible and scalable plans
  • Comprehensive security measures
  • User-friendly control panel

Cons:

  • Support response times can be slow (according to online reviews)
  • A few people reported that their registration got rejected
  • Limited data center locations compared to global competitors (but they are actively working on this front having just added Singapore to their lineup)

Personal opinion

I am a Hetzner customer since 2019 and had an excellent experience with the service so far. Everything just works and the services are performing excellently. The support is very friendly and was in my case fast on the issue. This is hands down my favorite cloud service at the moment.

Conclusion for my Hetzner cloud review

Hetzner offers a robust and cost-effective cloud hosting solution that is suitable for a wide range of users, from individual developers to large enterprises. With their strong focus on performance, reliability, and affordability, Hetzner stands out as a top choice in the cloud hosting market. Despite some minor drawbacks in support responsiveness, the overall value and quality of Hetzner’s services make it a highly recommended option for anyone looking to leverage cloud technology.

Get started with Hetzner here (affiliate link) and get 20 EUR to start: https://hetzner.cloud/?ref=U2P770rI5ZK8